Welcome to Alconedo Taxi! By using our ride-hailing and parcel delivery services, you agree to comply with these terms and conditions. Please read them carefully to understand your rights, responsibilities, and obligations while using our platform.
1. Acceptance of Terms
By accessing or using Alconedo Taxi’s app or website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.
2. Services Provided
Alconedo Taxi provides:
Ride-hailing services connecting passengers with drivers.
Parcel delivery services connecting senders with drivers.
Support and customer service for all users.
3. User Responsibilities
Users must provide accurate and complete information when registering and using the app.
Users must comply with local laws, traffic regulations, and safety guidelines.
Users must treat drivers, passengers, and Alconedo Taxi staff with respect.
4. Driver Responsibilities
Drivers must maintain valid licenses, insurance, and vehicle registration.
Drivers must provide safe and professional services.
Drivers must adhere to all local laws and company policies.
5. Payment and Fees
Users agree to pay all applicable fares, fees, and charges for rides and deliveries.
Payments are processed securely through the app.
Refunds or adjustments may be issued at the discretion of Alconedo Taxi.
6. Cancellations and Refunds
Users and drivers may cancel trips or parcel deliveries according to the system rules.
Refunds will be processed based on cancellation reasons, timing, and applicable policies.
7. Intellectual Property
All content, logos, designs, and technology on Alconedo Taxi’s platform are the property of the company and may not be used without prior written permission.
8. Limitation of Liability
Alconedo Taxi is not liable for indirect, incidental, or consequential damages arising from the use of the app, including delays, accidents, or disputes between users and drivers.
9. Safety and Security
Users and drivers are responsible for their safety. Alconedo Taxi provides safety features, including driver verification, in-app chat, and emergency reporting.
10. Modifications to Terms
Alconedo Taxi reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes via the app, website, or email. Continued use of the platform constitutes acceptance of updated terms.
11. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/Region]. Any disputes will be resolved in the appropriate courts within the jurisdiction.
12. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
Email: support@alconedo.taxi
