Privacy Policy

1. Information We Collect
Alconedo Taxi collects the following information to provide a seamless service:

• Personal Information: Name, email, phone number, and profile details.

• Location Data: GPS data to track rides and parcel delivery.

• Payment Information: Billing and transaction details for secure payment processing.

• Device Information: Device type, operating system, and app usage patterns.

2. How We Use Your Information
Your data is used to:

• Provide and improve our ride-hailing and delivery services.

• Process payments securely and efficiently.

• Communicate important updates, promotions, and service alerts.

• Ensure safety for drivers, passengers, and parcels.

• Analyze trends and enhance user experience.

3. Data Sharing and Disclosure
We respect your privacy and do not sell personal information. We may share data with:

• Service providers and partners who assist in delivering rides or parcels.

• Law enforcement or regulatory authorities if required by law.

• Internal teams to improve operations and maintain security.

4. Security Measures
We implement industry-standard security measures, including encryption, secure servers, and regular audits, to protect your personal information from unauthorized access, alteration, or disclosure.

5. User Rights
Users can:

• Access, update, or delete their personal information.

• Opt-out of promotional communications.

• Contact our support team for any privacy-related concerns.

6. Cookies and Tracking
Our app and website may use cookies or similar technologies to enhance user experience, track preferences, and analyze traffic patterns.

7. Changes to This Policy
We may update our Privacy Policy periodically. Users will be notified of significant changes via the app, website, or email.

8. Contact Us
For questions or concerns about this Privacy Policy, please contact our support team at:
Email: support@alconedo.taxi
Phone: +420 608 070 417